Our organization is committed to ensuring customer satisfaction with our services. Please review the following guidelines regarding cancellations, refunds, and customer responsibilities to understand our process.
Website Development
Refund Policy
Partial refunds are available based on project milestones. Refund eligibility is determined case-by-case, considering the project’s progress and completed milestones.
To request a refund, please email [email protected]. We will review your request and notify you of any approved refund within 7–10 business days.
Cancellations
Cancellations for Website Development services must be made within 24 hours of signing the contract to receive a full refund, provided no work has started. After 24 hours, cancellations will follow the milestone-based refund policy outlined above.
Website Care Service
Cancellation Policy
Customers may cancel the Website Care Service at any time. However, service will remain active until the end of the current billing cycle, with no pro-rated refunds for unused days.
A cancellation fee will apply, equal to one-half of the annual service invoice if billed annually, or six months of service if billed monthly.
Cancellation Process
To cancel your subscription, please email [email protected].
Contact Us
For questions about our Fulfillment Policy or to initiate cancellations or refunds, please email [email protected].
Our aim is to provide a seamless experience for all customers. We appreciate your understanding and cooperation.